1. DEFINITIONS



Strike-Skins platform - an online store for in-game cosmetic items (“Strike-Skins”, the “Platform”, the “Website”);
CS2 - the multiplayer tactical first-person shooter published by Valve Corp. and developed by Valve Corp. and Hidden Path Entertainment – Counter Strike: Global Offensive (the “Game”);
Skins - digital cosmetic in-game items, including (without limitation) textures for in-game weapons and equipment (as Strike-Skins also offers in-game graffiti and other cosmetic items, all products are collectively referred to as “Skin” / “Skins”);
Skin Coins - the Platform’s virtual currency used to make purchases on the Website;
Steam - the digital video game distribution service and storefront owned and operated by Valve Corp.;
API - a software interface that enables one piece of software to interact with another;
Payment Processor - a system used to process financial transactions for a merchant, including payments made via credit/debit cards, bank accounts, and other channels.



2. GENERAL LEGAL PROVISIONS



Welcome to Strike-Skins, an online store for CS2 Skins. Strike-Skins is owned and operated by ALUMNI GROUP LTD (registration number: 14769624), with its registered office at: Corner Chambers, 590a Kingsbury Road, Birmingham, United Kingdom, B24 9ND (hereinafter “Strike-Skins”, “We”, “Us”, “Our”).
Strike-Skins operates under the laws of the United Kingdom of Great Britain and Northern Ireland and is subject to applicable laws in England.
Strike-Skins is not affiliated with Valve Corp. or any of its affiliates (collectively, “Valve”) in any manner.
These terms, conditions, and standards of conduct (the “Terms of Use”) govern our relationship with you (“You”, “User”). Every registered or unregistered user of the Strike-Skins platform available at this Website (or any other URL we may designate from time to time) is bound by these Terms of Use (the “Terms”).
The Strike-Skins website (including any mobile version) and any software, tools, features, or functionalities made available on or in connection with our services (collectively, the “Service” or “Services”) are provided subject to these Terms.



3. LEGAL STATUS OF SKINS



Skins constitute digital goods, and their circulation is governed by applicable e-commerce and consumer protection laws, including (without limitation) the Electronic Commerce Regulations, the Data Protection Act 2018, the Consumer Rights Act 2015, and any other relevant UK legislation.
References to “sale” or “purchase” do not imply a transfer of ownership in the strict sense, but rather an agreement regarding the transfer of rights to use a Skin within the Game, as Valve Corp. remains the sole owner of the Skins.
Strike-Skins does not claim any intellectual property rights in Skins; all such rights remain with Valve Corp. All Skins offered on the Platform are genuine Skins usable in the Game. Each Skin must be approved for in-game use by the Steam platform acting on behalf of Valve Corp. Accordingly, the transaction process is lawful and is conducted under, and in accordance with, Valve Corp. policies.



4. STRIKE-SKINS PLATFORM



Information provided on the Website is made available on an “as is” basis and without regard to your individual circumstances. The Website may occasionally be unavailable due to maintenance, technical issues, or other causes, and information on the Website may contain delays, omissions, or inaccuracies.
Strike-Skins intellectual property includes the Platform and all related content, including names, logos, slogans, designs, translations, domain names, downloadable materials, and digital conversions, as well as (without limitation) page titles, graphics, button icons, scripts, fonts, color schemes, and the Platform’s overall look and feel.
No intellectual property owned by the Provider may be copied, imitated, sold, licensed, modified, distributed, reproduced, transmitted, publicly performed, published, adapted, edited, reverse engineered, decompiled, used to extract source code, or used to create derivative works.
No implied licenses or permissions are granted to use any trademarks, logos, artwork, or other intellectual property (whether registered or unregistered) displayed on the Platform, unless we expressly grant permission in writing. Any unauthorized use may violate applicable intellectual property laws.
The Platform is a software product. We grant you a non-exclusive, worldwide license to access and use the Platform, its features, and the Services solely for the purposes and under the conditions set out in these Terms of Use.



5. STRIKE-SKINS SERVICE



Strike-Skins is an online platform that enables users to purchase CS2 Skins. Skins are cosmetic in-game items that can be used and/or applied only within the Game. The perceived value of such items is subjective and may fluctuate.
Following a purchase, the user will receive a trade offer for the Skin to their Steam account for use in the Game. Trade offers are executed via a Steam API connection using Steam and Strike-Skins bots. Delivery is completed through Steam (the publisher’s platform) and results in the Skin being transferred from Strike-Skins to the user’s Steam account.
Strike-Skins does not allow users to sell Skins on the Platform, transfer them to other users, or exchange them.
Please review these Terms of Use for additional guidance on how to use the Platform’s functionality.



6. USER ACCOUNT



To use the Service and access its full functionality, you must create a personal account. Registration is free. Creating an account on behalf of another person without their permission is strictly prohibited, as is maintaining multiple accounts for a single user.
All registration details must be complete and accurate. To register, you must provide your full name and email address. Any optional additional information may be added or updated at any time in your profile settings. Please note that, to comply with applicable legal requirements, we may request additional information from you directly.
By creating a Strike-Skins account, you enter into a legally binding agreement with us (the “Agreement”). You must be of legal age to enter into the Agreement. If you are under 18 years old (or under the legal age in your jurisdiction), you must obtain consent from a parent or legal guardian. Please note that financial transactions, including deposits and purchases, are permitted only for users of legal age.
By creating an account, you also confirm that you will not use the Service for unlawful purposes and that you are not engaged in illegal activity.
You are solely responsible for protecting your Strike-Skins account and keeping your security details confidential. We recommend using a strong, unique password (for example, a combination of uppercase and lowercase letters, numbers, and symbols). We advise against reusing passwords from other services. You must not allow anyone else to access or control your Strike-Skins account. If you choose to share access with another person or third party, you do so at your own risk, and we are not responsible for any consequences arising from that choice.



7. ACCOUNT CANCELLATION AND SUSPENSION



You may end your obligations under the Agreement at any time by closing your Strike-Skins account. To do so, you must send us a request by email.


We may suspend, block, or terminate your access to the Services and/or your Strike-Skins account if:



  • We decide to discontinue providing the Service to you;

  • We request information from you to comply with Applicable Law and/or internal procedures, and you fail to provide it, cannot provide it, or the information you provide is inaccurate, incomplete, or misleading;

  • An unavoidable event occurs that makes continued use of the account impractical or pointless. Please note that we are not required to provide advance notice of any suspension, block, or termination.



8. PAYMENT SYSTEM AND ACCOUNT WALLET



To purchase Skins, a user must have a sufficient balance of the Platform’s virtual currency, Skin Coins, in their account Wallet. Users can view their balance and top it up in the relevant section of their profile. Skin Coins are not fiat currency or cryptocurrency, have no value outside the Platform, may be used only on the Platform, and cannot be transferred to another platform or another person. 1 Skin Coin equals 1 EUR.
Please note that Strike-Skins does not enable users to withdraw Skin Coins from the Platform. Strike-Skins may use a third-party payment service provider (the “Payment Processor”) to process user deposits. The Payment Processor is primarily responsible for facilitating payment processing for user transactions. When you use a Payment Processor to make a deposit on the Platform, responsibility for your payment processing is handled by the Payment Processor before the deposit is made available to you. However, Strike-Skins remains primarily responsible for payment-related customer support. Strike-Skins’ Terms of Use apply alongside the terms governing the relationship between the Payment Processor and users who use the Payment Processor’s services. Therefore, by accepting the Strike-Skins Terms, users are not required to separately read and accept additional Payment Processor terms.
To process a transaction, the Payment Processor may require personal and payment details, including (without limitation) debit/credit card information, address details, and other data. Such information is used solely to process transactions and is not shared with third parties, except where necessary for financial and regulatory institutions involved in processing and/or compliance procedures. For more information on how we use personal data, please see our Privacy Policy. By proceeding with a transaction, you confirm that any bank cards and other payment accounts used are lawfully yours.
Strike-Skins reserves the right to review, verify, and approve any transactions you initiate through the Service to ensure compliance with these Terms and with requirements imposed by third-party service providers. You acknowledge and agree that such reviews may require you to provide additional personal information to verify your identity and to conduct checks intended to prevent fraud or misuse, in accordance with our Privacy Policy and applicable laws and regulations.



9. LIMITATION OF LIABILITY



Nothing in this Agreement limits or excludes our liability for loss or damage caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded under applicable law or regulatory requirements. Subject to the foregoing, we are not liable for:



  • Any action we take in exceptional, unforeseeable, and/or unavoidable circumstances, provided we act in accordance with these Terms and reasonably where required;

  • Any communications failure (for any reason), including (without limitation) unavailability of the Website;

  • The use, operation, performance, and/or failure of any third-party systems, software, or services not provided by us;

  • Completion of any transaction that cannot be cleared by payment processors, including due to insufficient funds, identity or location issues, or other reasons;

  • Any losses and/or damages arising from your failure to comply with account and password security requirements;

  • Any claims, losses, liabilities, costs, or expenses arising from your use of the Service, your breach of law and/or these Terms and/or any other agreements, terms, or policies applicable to you. These limitations apply regardless of whether we (or our employees, agents, or associated parties) were aware of the possibility of such claims. We operate the business to which these Terms relate in reliance on the enforceability of the limitations and/or exclusions stated here. We do not maintain insurance for the potential liabilities described. If these exclusions or restrictions are unacceptable to you, you should not use our Service. Each party is responsible only for losses that are a reasonably foreseeable result of a breach of these Terms.




10. USER LIABILITY



By using the Platform, you acknowledge, agree, and/or confirm that:



  • You are of legal age or access the Platform with the consent of a parent or legal guardian;

  • You are not engaged in illegal activity and do not use the Platform for unlawful purposes;

  • You do not use any programs or mechanisms to bypass rules or conceal your identity or location;

  • You do not use another person’s documents, and any bank cards or other payment accounts used on the Platform are lawfully yours;

  • You do not engage in actions that could distort or otherwise impact the Platform’s or Service’s functionality, security, fairness, or integrity;

  • You understand how digital/virtual items work, fully understand their nature and structure, and are aware of features, risks, and limitations related to digital/virtual items, including their purchase and use, and you accept full responsibility for your decisions regarding such items on the Platform;

  • You understand and agree that all Skin purchases are final and cannot be canceled;

  • It is your sole responsibility to read and understand all documents, terms, conditions, and rules published on the Website;

  • You acknowledge that Strike-Skins is not affiliated with Valve Corp. or its affiliates and claims no rights in Skins, which remain Valve Corp.’s intellectual property;

  • You are responsible for managing your account and password, maintaining password confidentiality, and controlling access to your account;

  • Where permitted by law, you may bring claims against Strike-Skins only in your personal capacity and not as a plaintiff or participant in any class or representative action;

  • You will not use obscene language, insult, threaten, or harass when communicating with Strike-Skins representatives;

  • You will provide reasonable assistance to protect any claim. Where a matter is subject to compensation from your side, Strike-Skins may control and manage it exclusively. You may not enter into any agreements affecting Strike-Skins’ rights without Strike-Skins’ prior written consent;

  • Strike-Skins may choose not to notify you of a breach of these Terms but may address it at any later time;

  • Strike-Skins may assign or otherwise dispose of its rights under the Agreement in any manner and is not obliged to notify you or obtain your consent. You may not transfer your rights and/or obligations under the Agreement.



11. REFUND POLICY



Digital goods that function as in-game cosmetic items (“Skins”) purchased on our website are not refundable.
If a user violates these Terms of Use, any other Strike-Skins policies, and/or applicable law, the user’s account may be terminated and any pending transactions may be withheld without any refund.
A user is not entitled to a refund of any fees or transaction commissions already paid. Because commissions are non-refundable, users cannot seek reimbursement of such amounts from Strike-Skins.
Refunds on Strike-Skins.com are available only for transactions used to purchase the Website’s virtual currency (Skin Coins) and only where technical issues with the Service and/or errors on our side prevent a user from receiving the Service they paid for.
Any refund request must be submitted personally by the user via the email address provided on the Platform within 14 days of the transaction, in accordance with UK legislation and, in particular, the Consumer Rights Act.
A user must be at least 18 years old to be eligible for a refund.
All approved refunds are processed using the same payment method as the original transaction used to purchase Skin Coins.



12. TERMINATION AND AMENDMENTS



We may modify, suspend, or terminate the Service, introduce new features, and update the Agreement and/or these Terms of Use without prior notice. This may occur due to changes in law, the introduction of new features, or other reasons. If changes materially affect your rights or obligations, we will notify you through the Platform and/or by email. If any provision of these Terms conflicts with applicable law or a decision of a competent authority, that provision will be excluded or amended only to the extent necessary to comply, and the remaining provisions will continue in full force and effect.



13. TRADE OFFER PROCEDURE



To complete a trade, the user must first add their trade link in the account settings.
The user has 5 minutes to accept the trade offer. If the offer is not accepted within 5 minutes, the trade will be canceled and the funds will be returned to the user’s balance.



14. RESTRICTED COUNTRIES



  • Use of the Platform is strictly prohibited for individuals or organizations located in North Korea, Iran, or Myanmar.

  • The following jurisdictions are considered high-risk and may be subject to restrictions: Afghanistan, Albania, Burkina Faso, Cambodia, Cayman Islands, Democratic Republic of the Congo, Gibraltar, Haiti, Jamaica, Jordan, Kenya, Mali, Morocco, Mozambique, Namibia, Nicaragua, Nigeria, Pakistan, Panama, Philippines, Russia, Senegal, South Africa, South Sudan, Syria, Tanzania, Trinidad and Tobago, Turkey, Uganda, United Arab Emirates, Vanuatu, Vietnam, Yemen, and Zimbabwe.



15. CONTACT INFORMATION



If you have any questions or concerns regarding these Terms of Use or the Privacy Policy, please contact us at contact@strike-skins.com.